Privacy Policy
Our company name is Buzzard Pharmaceuticals AB, and the address of our website is https://buzzardpharma.com. The content of this privacy policy may change over time. Your privacy is always a high priority for us, and we comply with the GDPR as well as other applicable laws within the EU and Sweden. To stay informed, we recommend reviewing this policy regularly.
Personal data we process
We aim to process as little personal data as possible. Personal data is only collected when there is a clear need for us to process it. We do not store personal data unless you actively provide it, for example by submitting a form or contacting us.
The following situations may involve the collection of personal data.
When you are a customer of ours
- Contact information
- Information related to contracts, complaints, invoicing, credit follow up, payments and debt collection
- Data describing your use of our services, contacts with us and information about reported issues
- Information about company payment remarks from credit reference agencies
When you contact us
- Information such as name, phone number, email address, company name, office address and job title stored in our business system and, where applicable, on our website if you contact us via a form
When registering for events or competitions organised by us
- For example name, email address and company name
When subscribing to our newsletter
- Your name, email address and company name
Purpose of processing
Legal obligation
We process personal data to comply with applicable laws and regulations, such as accounting obligations and salary payments.
Contractual relationship
Contact and customer data stored in our business system is primarily processed to provide our services and manage customer or contractual relationships. This includes identifying customers and contact persons, handling and delivering orders, invoicing, quality control, credit follow up, debt collection, customer service and handling corrections or complaints.
Legitimate interest
If you have been in contact with us as a customer, consultant or similar, we may consider that you could be interested in receiving information from us in the future. In such cases, you may receive our newsletter. You can update your preferences or unsubscribe at any time.
Consent
When you submit a form via our website, the information is stored to carry out your request, such as sending newsletters or preparing a quotation. To submit the form, you must actively consent to us storing your data in accordance with this policy. Alternatively, you may contact us by phone or email, in which case your email will be stored in our email system.
Consent is also used for newsletter subscriptions when you sign up via our website. As with all newsletter recipients, you may update your preferences or unsubscribe at any time.
We may also use personal data to compile statistics and group customers based on factors such as invoicing, projects or newsletter usage.
Protecting your personal data
Only authorised personnel have access to the systems required for each service and the associated personal data. Access is controlled through role based permissions according to job responsibilities.
Disclosure of personal data
For our newsletter, we use the cloud service [!Mailpoet]. In addition, we use cookies. These generally do not store personal data.
Storage of personal data
Email servers
[!Google,MicroSoft,…]
Web hosting
Our web hosting provider, CloudConcepts, stores personal data on its servers. This data is only accessible to them and Wasabiweb.
- Data : IP address, user agent string, browser type, operating system, referral addresses, device information such as device ID, device settings, mobile operator name, visited pages, clicked links and requested URLs.
- Purpose:The data is used to block bots or intrusions and to simplify troubleshooting.
- Retention period: Logs are stored for 30 days.
Other services
Additional plugins, scripts or widgets may introduce further parties that process personal data, for example:
- [!Google Analytics & Tag Manager]
- [!Google reCaptcha]
- [!Youtube embedded videos]
- [!Twitter/X embedded posts]
- [!Chatboxes]
- [!Hubspot integrations]
Service providers
Additional service providers may process personal data, for example for invoicing and delivery services.
About cookies
A cookie is stored on your device and contains information. The type of information stored and the duration vary, but cookies help ensure the website functions correctly, improve security, enhance user experience and allow us to analyse what works well and what can be improved.
Persistent cookies remain on your device for a specified period, while session cookies are temporary. Session cookies are stored in your device memory while you visit a website and are deleted when you close your browser. More information is available from the Swedish Post and Telecom Authority.
You can update your consent at any time using the link or cookie plugin button located at the bottom of the website.
Your rights
To find out whether we store personal data about you, what data we store, or to request updates or deletion, please contact us at [!mail] or [!mobile].
Complaints
If you wish to file a complaint, you may contact the Swedish Authority for Privacy Protection, which acts as the supervisory authority. Contact details are available on their website: https://www.imy.se/.